Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are essential for making websites work or work more efficiently and for providing information and a personalised experience to users.

2. How and why we use cookies

We use cookies to operate our services, enabling essential features like user logins and account management; enhance your experience by remembering settings such as language; improve our services by analysing website usage to troubleshoot and boost performance; and deliver relevant marketing to show advertising tailored to your interests.

3. Your consent and choices

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can choose to accept all, reject all non-essential cookies (only strictly necessary cookies will be used), or customise your preferences by selecting specific categories. You may review and change your cookie preferences anytime via the "Cookie Settings" link in the website footer.

4. Types of cookies we use

We use the following categories of cookies: strictly necessary cookies essential for the website to function correctly and cannot be disabled; functional cookies that enable enhanced features and personalisation; analytics and performance cookies that help us understand website usage and improve performance and security; and marketing and advertising cookies set by advertising partners to build profiles and show relevant ads. Use of analytics and marketing cookies is only with your consent.

5. Specific cookies we use

Category

Cookie name(s)

Provider

Purpose

Duration

Strictly necessary

session_id (or similar)

Forgent AI

Maintains your authenticated session during login

Session (expires on browser close)

Functional

lang

Forgent AI

Remembers your language preference

12 months

Analytics & performance

_ga, _gid, _gat

Google Analytics

Distinguishes users and analyses website usage anonymously

1 minute to 2 years

Analytics & performance

__cf_bm, __cflb

Cloudflare

Performance optimization and trusted traffic identification

1 minute to 12 months

Analytics & performance

(PostHog cookies)

PostHog

User interaction tracking for analytics

Varies

Marketing & advertising

_gcl_au, IDE

Google Ads

Tracks conversions and personalised advertising

Up to 13 months

Marketing & advertising

LIDC, li_gc

LinkedIn

Conversion tracking for LinkedIn advertising

Up to 2 years

6. Managing cookies in your browser

Most browsers allow you to control cookies via settings, where you can accept, reject, or delete them. Blocking all cookies, including strictly necessary ones, can impair website usability. For help, consult your browser’s support resources.

7. Third-party services

Some cookies are set by third parties (Google, Cloudflare, LinkedIn, PostHog) whose privacy practices we do not control. Please review their privacy and cookie policies:

• Google: Google Privacy & Terms

• Cloudflare: Cloudflare Privacy Policy

• LinkedIn: LinkedIn Cookie Policy

• PostHog: PostHog Privacy Policy
  
  

8. Updates to this policy

We may update this cookie policy occasionally to reflect changes in technology, law, or business practices. Updates take effect when posted on our website. The "Last updated" date shows the most recent revision.

9. Contact us

If you have questions about our cookie use, please contact us at security@forgent.ai.